Terms of service

Terms of Service

Last updated: April 15, 2026

By accessing the Raw Essentiel website and making a purchase, you accept these terms of service. Please read them carefully before using our site.

Use of the site

By using this site, you confirm that:

  • You are of legal age in your jurisdiction
  • You use this site lawfully and respectfully
  • You will not make fraudulent or abusive use of our services

Any misuse of the site may result in suspension or termination of your access.

Products and information

We strive to provide accurate, up-to-date product descriptions. However:

  • The information provided is for informational purposes only
  • Our products are not a substitute for medical advice
  • Results may vary from one person to another

We reserve the right to modify or remove a product without notice.

Product images

Product images are provided for illustration purposes. The appearance of the container, label, format, or packaging may vary depending on the batch, suppliers, or brand updates. The contents, quality, formulation, and characteristics of the product remain unchanged.

Prices and payment

  • All prices are shown in Canadian dollars (CAD)
  • Taxes and shipping fees are calculated at checkout
  • Payment must be made in full before shipping

We reserve the right to refuse or cancel an order in the event of a pricing error or suspected fraud.

Orders

When placing an order:

  • You agree to provide accurate and complete information
  • You are responsible for verifying the details of your order

We reserve the right to refuse an order at our discretion.

Shipping

Delivery times are provided for guidance only. Raw Essentiel cannot be held responsible for:

  • Delays caused by carriers
  • Address errors provided by the customer
  • Situations beyond our control

Returns and refunds

Returns are governed by our refund policy. Please consult it for the applicable conditions.

Intellectual property

All site content (text, images, logo, design) is the property of Raw Essentiel. It may not be copied, reproduced, or distributed without written authorization.

Limitation of liability

Raw Essentiel cannot be held responsible for:

  • Misuse of the products
  • Individual reactions
  • Indirect damages related to the use of the site or products

The user is responsible for how they use the products.

Changes to these terms

We reserve the right to modify these terms at any time. Changes take effect as soon as they are posted on the site.

Contact

For any question: contact@rawessentiel.com